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Frequently Asked Questions

 

What do I do if I've forgotten my log in details?
By using link 'Forgot your password' on Members Login page, you can recover your samename.com account password by providing your valid email address that you provided us at the time of registration and your samename.com User ID.

How do I remove my name from your database?
Simply send us an email with your samename.com User ID, First name, Surname and Country with a reason to leave us.

I have registered but why can't I get back into the site?
There may be several reasons but you must check your browser's security settings that cookies are enabled, or if you have registered with samename.com recently it might take upto 48 hours to become fully live after reviewed by one of our member of staff, please be advice that your profile could become disabled if there is any abusive material or contact details found.

How do I attach a digital picture to my page?
Sign in to your samename.com page and click the link photos, then the page will be presented with four browse boxes to upload photos, click button browse to locate your photo in your computer then click 'OK', to attach more than one photos use the next browse button, once you have decided to upload your photo(s), click button Upload given at the end of photos page. To write description or title of the photo(s) you've just uploaded click the link Description given next to your uploaded photo.

What does samename.com do with cookies enable in security setting of browser?
Samename.com use cookies to hold your User IDs and Password to browse, edit and remove your private details only accessible by you in your samename.com personal page.




 


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